Everything you need before booking
Get in touch with our team
Our team is at your disposal before, during and after your stay. For any enquiries regarding services, reservations, schedules or transfers, we will be delighted to assist you in planning a seamless and worry-free experience.
A privileged setting
Prime location
Situated in a strategic enclave where convenience and natural beauty converge, we are just minutes from the airport with easy access to golden sandy beaches and the authentic charm of El Altet — the perfect bridge between global travel and coastal relaxation.
Everything You Need to Know Before Your Stay
FREQUENTLY ASKED QUESTIONS
For your comfort and peace of mind, we have compiled our most frequently asked questions. Should you require further assistance or wish to personalise your stay, our team will be happy to assist you directly.
What are the check-in and check-out times?
Check-in is available from 2:00 pm, while check-out must be completed by 12:00 pm on the day of departure.
Is reception available 24 hours a day?
Our reception desk is available in person until 11:00 pm. After that time, guests can take advantage of our convenient self check-in service, as well as virtual assistance for any questions or support they may need.
Are pets allowed?
Yes, we are a pet-friendly property and welcome pets. A supplement of €10 per pet, per night applies.
Do you offer airport transfer services?
Yes. We can arrange airport transfer services both from the airport to the hostel and from the hostel to the airport, making your arrival and departure as smooth and convenient as possible.
How can I modify or cancel my reservation?
Modification and cancellation policies vary depending on the rate selected at the time of booking. We recommend reviewing the specific conditions of your reservation or contacting us directly. Our team will be happy to assist you.